Depending on how you use our website, we may collect:

• Name

• Email address

• Telephone number

• Billing and delivery address

• Vehicle and registration information

• Order and payment information

• Documents required for number plate verification

• Communications you have with us

• Website usage and technical information

We may use your information to:

• Process and fulfil your orders

• Verify your identity and entitlement to a registration number

• Communicate with you about your order

• Arrange delivery or collection

• Provide customer support

• Process payments

• Prevent fraud and misuse

• Maintain business and financial records

• Improve our website and services

• Meet legal and regulatory requirements

Where required, we may request identity and registration documents before supplying road-legal number plates.

These documents are used for verification purposes and will be handled securely and only for legitimate business, legal or regulatory purposes.

Payments may be processed through third-party payment providers.

We do not normally store complete payment card details on our own systems. Payment information may be processed by the relevant payment provider according to its own privacy policy.

All prices displayed on our website are in GBP (£).

Payment must be completed before an order enters production unless otherwise agreed by Berkshire Plates.

We reserve the right to correct genuine pricing or website errors. If an order has been placed at an incorrect price, we will contact the customer before proceeding.

We may share necessary information with trusted service providers, such as:

• Payment providers

• Delivery and courier providers

• Website and IT service providers

• Professional advisers

• Government, regulatory or law-enforcement authorities where legally required

We do not sell your personal information.

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure.

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including legal, accounting and regulatory requirements.

Depending on the circumstances, you may have rights relating to your personal information, including the right to:

• Request access to your information

• Request correction of inaccurate information

• Request deletion where applicable

• Restrict certain processing

• Object to certain processing

• Withdraw consent where processing is based on consent

Our website may use cookies and similar technologies to operate the website, understand website usage and improve your experience.

Where required, non-essential cookies will only be used with appropriate consent.

For privacy-related questions or requests, please contact:

Berkshire Plates Ltd
Phone number: 07727 174730
Email: sales@berkshireplates.com